Front desk
สวัสดีค่ะ คลินิกยินดีให้บริการค่ะ มีอะไรให้ช่วยไหมคะ
"Hello, the clinic is happy to help. What can I do for you?"
Listening
AI product studio
AI software, built to run.
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For clinics
Missed calls while the front desk is busy, LINE chats piling up? Our AI receptionist picks them up.
Book a demo -
For businesses
Need a system that has to keep running? We build it to your requirements, or connect what you already use.
Start a project
Two ways in
Our product, open to pilot clinics. Your system, built to run.
The product
Answers when your front desk can’t.
Clinic AI Receptionist
- 01
Answers calls and LINE messages, and keeps patients informed after hours
When the front desk is busy or closed, patients still get a calm, careful reply in Thai.
- 02
Turns calls and chats into booking requests your staff confirm in one tap
It collects the details and the preferred day and time, then sends a clean request to your team. Nothing is booked until a person confirms it.
- 03
Hands off to your staff the moment a human matters
Anything clinical, sensitive or unclear goes to a person on your team with the conversation attached. It is built not to give medical advice.
Try it yourself
Message the front desk yourself.
Chat with the front desk of Saenyim Dental Clinic. Ask a price, book a cleaning, describe a toothache, or try a tricky question, in Thai or English.
- Asks only for what is still missing
- Answers prices and hours from the clinic’s own information
- Does not diagnose; urgent symptoms are sent to a hospital or 1669
- Sends a request for staff to confirm instead of booking by itself
This demo is a trial version with a fictional clinic, so it may not perform as well as the live service.
More on the Live demo pageSaenyim Dental Clinic
Saenyim Dental Clinic
A dental clinic with two branches, Asok and Ari.
Clinic:
Hello, this is the front desk at Saenyim Dental Clinic. I can request an appointment for you, or answer questions about prices, opening hours and our branches. How can I help?
No typing in this example: tap a reply above to continue.
Sample details are fine. Chats are deleted after 30 minutes.
Clinic side of the demo
- Treatment
- When
- Branch
- Name
- Phone
- Staff see the full number. Part of it is hidden in this demo.
AI summary
Answers calls and LINE chats in Thai, and keeps patients informed after hours.
Built in Thailand. It talks to patients in Thai, the way they actually talk to a clinic.
The workshop
Tools we built to build.
We use Helm in our own engineering work: software we made for ourselves, our mission control for a crew of AI agents.
How we work
Principles we keep on every project.
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Architecture first
We design the system before we write the code.
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Production-worthy
Demos impress; production endures. We build for the second one.
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Scope discipline
The most valuable thing we tell clients is what not to build.
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Senior engineering
On custom builds, senior-level engineering on every line, from the first call to handover.
What we work with
Journal
Notes from the workshop.
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What an AI receptionist must never say
A clinic AI assistant can book appointments, answer general questions and hand off to staff. Diagnosis, medication advice and promised results are off limits, with checks in code that work alongside the prompt rules.
Read more -
Why we build our own tools
Helm started with the hassle of running several AI coding agents at once. Once we built it for ourselves, we could see where each piece of work stood, what it cost, and what backed it up before delivery.
Read more
Let us build what runs.
Tell us what you are working on. A senior engineer reads every message.
Or write to contact@vesperwerk.com